When you’re involved in the running of a company, it pays to know the importance of saving the business money. Whatever kind of business it is, big or small, cutting out an unnecessary cost can be what turns those numbers from red to black. However, there are definitely some areas where you don’t want to be cutting corners and sending out parcels to other businesses is one of those areas.
The Benefits of Specialists Couriers
Firstly, we need to understand the difference between standard consumer and business-grade deliveries. As much as a delayed or damaged parcel might annoy us personally, generally a replacement product is easily arranged and a few extra days of waiting are easy to get over. The same can’t be said for B2B deliveries, however, and specialist B2B couriers such as TNT Direct recognise this. Here’s just a few of the benefits you can expect after switching to a specialist service:
Improved reliability for sending packages overseas: the world feels a lot smaller than it used to and international delivery is now much more common for online businesses in particular. Business-grade couriers offer full-insurance and can ensure a safe delivery of your goods through any customs and security controls. You can also take advantage of their global connections to make sure you don’t have to worry about where you’re sending your goods.
They provide a host of online features: your order history as well as any parcels still outstanding will all be kept in one place in the company’s database. You can also choose to use services like the “address book’ feature, saving your employees time spent inputting repeat customer’s details.
Get in touch with customer service faster than ever: if anything does go wrong, you’ll be able to contact customer support through a variety of means, such as email, online chat, and Twitter to get an answer instantly. After all, in business your time is money. Cutting out any delays will allow you to better prepare your response and avoid a crisis.
If you are involved in the product supply chain and you ever need to send out some test samples to other companies, switching to a dedicated B2B courier is vital. A delay or, even worse, a lost package could be the difference between a big order and having a warehouse full of unwanted stock. To make sure your business is as successful as it can be, you need to make sure you’re using a proven and reliable courier who knows the importance of sending goods B2B.